The Look & Sound Of Leadership

At the end of her rope, a leader asks her coach for help managing a direct report who, she says, is the most defensive person she’s ever met. This episode was packed with tools. We’ve put them into an easy-to-understand infographic. Download it for free here. Kim Scott, the best-selling author of the electric book Radical Candor, wrote a short, friendly guide with tools for handling defensive employees. Find it here.Harvard Business Review’s Amy Gallo talked with Dave Stachowiak on this episode of the Coaching for Leaders podcast. As with every episode of Dave’s, this is indispensable. To work on “deserving” dive into The Four Agreements.  To dig deeper into tools for taming defensiveness, search our podcast library in these three categories:Communication SkillsManagement Skills Relationship BuildingFive specific episodes on this topic you could listen to are:7 Steps to Stop Emotional HijacksBe Impeccable with Your Word Handling Defensive BehaviorsManaging Bad BehaviorManaging Disruptive ExecutivesSign up to