Rework

Mike Davidson's blog post on Superhuman, "Superhuman is Spying on You" - 00:13Mike Davidson's tweet about Superhuman - 00:35"Marking the end of pixel trackers in Basecamp emails" and "Let's stop shaking people down for their email addresses" (Signal v. Noise) - 00:57"You can heal the internet" (Signal v. Noise) - 1:18The EU's official website about GDPR - 11:00"California Passes Sweeping Law to Protect Online Privacy" (New York Times) - 11:08Basecamp stopped reimbursing employees for Uber rides in 2017. DHH elaborates on that decision in our episode "Take A Stand" - 15:26IndieBound - 16:37DuckDuckGo - 17:45"Facebook CEO Mark Zuckerberg says the 'future is private'" (The Verge) - 21:46"Facebook Has Watched You Browse The Web For Years. And No, 'Clear History' Won't Really Stop It" (BuzzFeed News) - 22:15Our episode on becoming 100% Facebook Free - 22:28"Mister Gotcha," a four-p

A GQ profile of Japan's Kapital Denim - 1:26Pure Blue jeans - 1:44Meghan Markle - 2:39For a great peek into the denim industry and its environmental impact, we recommend this episode of the Articles of Interest podcast - 2:57David Hieatt - 3:18Hiut Denim | Facebook | Instagram | Twitter - 3:20A 2002 BBC story about the closure of the Dewhirst jeans plant in Cardigan - 3:58Howies - 4:20A selvedge denim explainer - 5:25A story in the Independent about Meghan Markle wearing Hiut's jeans - 13:56Denim Breaker Club - 17:52No Wash Club - 21:46Do Purpose: Why Brands With a Purpose Do Better and Matter More by David Hieatt - 24:35The DO Lectures - 24:42

Basecamp.com - 00:19Adam Stoddard on Twitter - 00:29"Connecting the dots: How we put a smile on the Basecamp logo" (Signal v. Noise, October 2015) - 1:22You can see the 37signals logo in the upper right corner of this website - 3:4837signals changed its name to Basecamp in 2014 - 4:20 Jonathan Van Ness - 5:23Garmin's BaseCamp - 6:51The original 37signals manifesto - 8:40Pentagram - 11:35UnderConsideration's review of the new logo - 14:40

Jason's tweet - 00:18"Six Hours of Phone Calls," our episode about hiring an SEO consultant - 00:44Adam Stoddard, Basecamp's marketing designer - 2:17CNBC's story on Jason's tweet - 3:35CNN story on Burger King's mobile app promotion that trolled McDonald's - 10:18

Ty Fujimura on Twitter - 00:52Ty's Medium essay, "The Cult of Overwork (And How to Avoid It)" - 00:54Cantilever website - 1:10Cal Newport's website - 8:47"The Cult of Overwork," James Surowiecki's New Yorker piece - 22:56Wild Hearts Can't Be Broken - 25:54 (Wailin would like to say that she describes the circus trick incorrectly: The rider actually mounts a moving horse before diving off the platform. Wailin would also like to say that she corrected herself on mic but Shaun cut that part.)

We're taking off the month of August! During our hiatus, we'll be playing some vintage episodes of the 37signals Podcast, a show that Basecamp ran from 2009-2011 (and then forgot all about until Wailin came across the show during an unrelated Google search). In this episode, Basecamp (then 37signals) co-founders Jason Fried and David Heinemeier Hansson answer questions from Signal v. Noise readers about the company's affiliate program, staying motivated, playing the stock market, and more.We'll be back with new episodes of Rework next week!

We're taking off the month of August! During our hiatus, we'll be playing some vintage episodes of the 37signals Podcast, a show that Basecamp ran from 2009-2011 (and then forgot all about until Wailin came across the show during an unrelated Google search). In this episode, Basecamp (then 37signals) co-founders Jason Fried and David Heinemeier Hansson talk about when to give something away and when to charge.

We're taking off the month of August! During our hiatus, we'll be playing some vintage episodes of the 37signals Podcast, a show that Basecamp ran from 2009-2011 (and then forgot all about until Wailin came across the show during an unrelated Google search). In this episode, Basecamp (then 37signals) co-founders Jason Fried and David Heinemeier Hansson discuss a satirical press release they wrote to skewer overblown tech company valuations. That leads to a broader discussion about investment, exits, and serial entrepreneurship.

Our previous two episodes, Shape Up and Shape Up Roundtable - 00:37Welcome Industries website | Twitter | Instagram - 1:16Pam's bio at Northwestern University - 1:31Brandon Williams' website - 3:31Umbra - 3:39Brandon's original idea for Float | Umbra product page - 3:54Kickstarter for the cork bag - 5:23Kickstarter for the photo frame - 5:56Kickstarter for the measuring cups - 6:52Most funded Kickstarter campaigns - 7:31Yanko Design's Instagram - 13:01International Home + Housewares Show - 13:53Janler Corporation - 14:41The cups are made of a plastic called Tritan - 18:58Crazing is cracking on the surface of an object - 19:07MoMA Design Store - 22:35Welcome Industries page to purchase the cups - 23:48Drink those claws - 27:19Wailin's explanation of "Hot Girl Summer" is mortifyingly inaccurate, so read this explainer instead - 27:28

Last week's episode, an introduction to Shape Up - 00:11Shape Up: Stop Running in Circles and Ship Work that Matters by Ryan Singer - 00:18Ryan Singer on Twitter - 1:18Conor Muirhead on Twitter - 1:22Jeff Hardy on Twitter - 1:27"Get One Piece Done" - 5:08"Affordances before pixel-perfect screens" - 10:02"Work is like a hill" - 12:44"The circuit breaker" - 21:16"Risks and Rabbit Holes" - 22:15"Watch out for grab-bags" - 23:43"Decide When to Stop" - 25:50"Bets, Not Backlogs" - 28:26

Books by Basecamp - 00:13Shape Up: Stop Running in Circles and Ship Work that Matters - 00:17Ryan on Twitter - 00:19Breadboard on Wikipedia and in Shape Up - 6:30Forrest M. Mims III on Wikipedia - 7:00"Planning is Guessing," our episode featuring Jason Fried on six-week cycles (his segment starts at 10:03). See also his Signal v. Noise post, "What six weeks of work looks like" - 13:20"Bets, not Backlogs," a chapter in Shape Up - 16:17The section on appetite in Shape Up - 17:13The section on the circuit breaker in Shape Up - 19:16

Big Integer, our episode about the outage - 3:56DHH's posts on subsequent outages - 3:59"Basecamp is hiring a Head of Marketing" (Signal v. Noise) - 6:15archive of past talks by Basecampers - 6:29Books by Basecamp - 6:30Six Hours of Phone Calls, our episode about looking for an SEO consultant to help with Basecamp's Google ranking - 6:46Basecamp Support - 8:28"Basecamp is hiring Customer Support Representatives" (SvN) - 8:38"We're hiring a Director of Operations" (SvN) - 9:19"Basecamp is hiring a Senior Programmer" (SvN) - 11:12Workable - 14:38Hiring Is Not Hazing, our episode about code reviews and other aspects of tech interviews - 20:00Know Your Team, our episode about the company formerly known as the product Know Your Company - 29:25"Why work doesn't happen at work," Jason Fried's 2010 TEDxMidwest talk - 31:27

Adam Stoddard on Twitter - 00:45Jason's tweet asking for SEO consultant recommendations - 1:36For more on design challenges as part of the hiring process, check out our episode "Hiring Is Not Hazing" - 4:12

A peek inside Basecamp's office in Chicago - 00:21"The open-plan office is a terrible, horrible, no good, very bad idea" (Signal v. Noise) - 00:34"Library Rules: How to make an open office plan work" (Signal v. Noise) - 00:43Tommy George on Twitter - 1:30YouVersion Bible app - 1:31Zemana - 13:39

Nikki Sylianteng on Twitter - 00:34"Thanks to Popular Demand, Planters Cheez Balls and Cheez Curls Are Back" (Kraft Heinz press release) - 2:54Nikki's tweets about eating Cheez Curls - 3:24

Jonas Downey on Twitter - 00:08Quiznos website - 00:21"We Love the Subs" commercial - 00:46Joel Veitch's site, Rathergood - 3:04Tarsier on Wikipedia - 4:29"We Like the Moon" video - 5:27Ty Harper's website - 5:45The Martin Agency website - 5:49Kerry Feuerman's website - 6:30Quiznos coupon commercial - 15:57Quiznos Huns commercial - 16:00REGO Restaurant Group on LinkedIn - 21:51"Where's the Shop? Cliff Freeman Slips Into History Books" (AdAge) - 30:22PIZZA PIZZA - 30:38

This is a lightly edited version of a keynote address Basecamp co-founder and CTO David Heinemeier Hansson delivered at RailsConf 2019 about "open source, markets, debts, purpose, and no less than the meaning of life." David also sits down with Shaun to talk briefly about how he approached this keynote differently than past talks.

Buffer's website - 1:24Carolyn Kopprasch on Twitter - 1:45Buffer CEO Joel Gascoigne on Twitter - 11:32Buffer's Open blog - 22:59"Remote Team Meetups: Here's What Works For Us" - 23:08

In April, Basecamp Support team member James Glazebrook gave a talk at Support Driven Expo Europe about Everyone On Support. It's an all-hands program where Basecamp employees rotate through a day of working in customer service. James noticed the system—while well-intentioned—wasn't working properly, and set out to fix it. And that, as James himself might say, is pretty metal.

If you have a question you'd like answered on the next Mailbag, leave us a voicemail at (708) 628-7850!