Channelpro Weekly Podcast

Nothing ill-gotten here, folks. Just interesting talk by Matt, Rich, and guest host Erick Simpson about Microsoft’s Inspire partner conference, Lenovo’s Microsoft 365 managed services, BitTitan’s “IT toolbox” solution for technicians, and SolarWinds MSP’s RMM integration with Microsoft Intune. You’ll also get some fresh takes on the year’s best new hardware from ChannelPro’s resident hardware doctor (who looks and sounds a lot like Matt) and learn a few of the rules for service delivery success straight from managed services consultant Karl Palachuk. It’s a beaut(y) of an episode! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-154-ill-gotten-booty Topics and Related Links

Is there a cash bath in Datto’s near future? Matt, Rich, and guest host Dave Sobel from the Business of Tech podcast discuss that prospect, plus an all-new partner program from HP, a new cloud assessment solution from RapidFire Tools, and a new “human risk analytics” feature from Bitdefender, not to mention a new MSP regulation in Louisiana with industry-shaking implications and must-read advice on avoiding a lawsuit from managed services expert Mike Semel. Need more? You’ll get an insider’s take on the coronavirus-era hardware market from Lenovo exec Sanjeev Menon and a look at a computer game from Dave’s tech museum that’s only slightly younger than Pong. You’re on your own if you wish to enjoy it all while soaking in $20s. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJ

Need one more reason to be excited about 5G? It’s 100% coronavirus-free! Or so say Matt and Rich as they discuss the HTTPS-based privacy safeguard Webroot has added to its DNS filtering product, IT Glue’s latest wave of product enhancements, the completion of Tech Data’s acquisition by private equity firm Apollo Global Management, and Tech Data’s read on hot coronavirus-era solution opportunities. That’s all followed by a conversation with SolarWinds MSP President John Pagliuca about why MSPs have become truly essential workers and where the managed services market is headed next. It’s interesting, informative, and disinfected by default! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-pod

Cybersecurity. It’s delicious, nutritious, and a big part of this week’s episode, in which Matt, Rich, and guest host Luis Alvarez, of Alvarez Technology Group, discuss the security-heavy news from this week’s ConnectWise IT Nation Explore event and the two new security products from Huntress Labs, plus Axcient’s unified BDR solution and Pulseway’s stand-alone patch management system. Then they explore the rise of managed IT as an essential service, during the coronavirus pandemic and beyond, and dive into the enormous market for cloud-based “modern workplace” solutions encompassing virtual desktops, online storage, backup, and more with JD Helms of NetApp. It’s everything you need for a healthy breakfast! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: htt

Is there anything more refreshing on a summer day than a cool glass of sharkleberry fin juice? Matt, Rich, and guest host Dave Seibert would tell you if they knew what the heck a sharkleberry fin is. What they can tell you about is the addition of Salesforce Essentials to Ingram’s cloud marketplace, the surprising resilience of Ingram’s U.S. SMB business, and NinjaRMM’s latest update. They’ve also got a thought-provoking conversation about the could be, maybe, someday password-less future of authentication with Keeper Security CEO Darren Guccione. Drink up! It’s good for you. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-150-sharkleberry-fin Topics and Related Links Menti

Start buying house plants, channel pros. There’s at least a small chance it could get you federal grant money, according to guest host and channel finance expert Rayanne Buchianico, of ABC Solutions. She’s also got thoughts to share about the new security solutions from Sophos and SonicWall, the new integration platform and partner program from Cytracom, and the latest set of summer reading recommendations from the ChannelPro Book Club. You’ll also hear a surprisingly upbeat take on current market conditions from Darren Gottesmann, Ingram Micro’s SMB sales director for the U.S. Looks like it’s a good time to be a channel pro despite the coronavirus—even if you’re not a ficus farmer too. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpron

Matt and Rich have a fever, channel pros, and the only prescription is this episode. Joined by MSP, author, and improv comic Bob Coppedge, of Simplex-IT, your hosts discuss co-managed IT, Dell’s attempt to “democratize” artificial intelligence, a new managed services suite from Pulseway inspired by the coronavirus pandemic work-from-home phenomenon, and the 20th birthday of ConnectWise’s IT Nation Evolve organization, formerly known as HTG Peer Groups. Then Jack Kudale, CEO of insurance firm Cowbell Cyber, will give you the inside story on why too few SMBs have cyber-insurance and why too many SMBs with cyber-insurance are inadequately protected. You’ll be wanting more for sure! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.c

It’s hard to put a price tag on good health and a good job these days. A good sandwich, though? That’s worth a cool million. Just ask Michael Goldstein, president and CEO of LAN Infotech and this week’s guest host. He has thoughts to share with Matt and Rich on other topics too, like the cross-platform “cyber resilience” functionality coming soon to Carbonite and Webroot, the many reasons veterans make good IT employees, and Kaseya’s latest product integrations. Speaking of Kaseya, we’ve got an exclusive interview for you with that company’s CEO, Fred Voccola, as well. Unfortunately, your hosts forgot to ask how much he’d pay for a good sub. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-

Hips don’t lie, folks. Neither do Matt, Rich, or their guest host this week, MSP extraordinaire and former IT Glue exec Luis Giraldo of Ook Enterprises. Listen in as they discuss Tin Can, Luis’s interesting new cooperative services venture, plus Dell’s latest commercial laptops, stats about ransomware, and ChannelPro’s 2020 Vendors on the Vanguard list. Then keep listening for a timely and insightful conversation with Cisco advisory CISO Wolfgang Goerlich about SMB security and its surprising parallels with enterprise security. We’d be lying if we said Shakira shows up too, but then again she has that effect on people. Subscribe to ChannelPro Weekly! Topics and Related Links Mentioned: Dell Unveils Smaller, More Powerful Commercial PCs - https://www.channelpronetwork.com/news/dell-unveils-smaller-more-powerful-commercial-pcs 3 Facts About Ransomware in Honor of Anti-Ransomware Day - https://www.channelpronetwork.com/slideshow/3-facts-about-ransomware-honor-anti-ransomware-day Meet the 2020 ChannelPro Vendors

Only you can prevent breaches. Just ask the security marmoset! Don’t know who he is? You will after spending a little time with Matt, Rich, and guest host Karl Bickmore, of managed service provider Snap Tech IT. You’ll also hear their thoughts about the latest consumer PCs from Dell, Datto’s plan for coping with coronavirus, and the giant opportunity in managed security. Speaking of giant opportunities, there’s also an interview with cloud VP Jason Bystrak, of D&H, about recent trends in cloud computing and how to build a successful cloud solutions practice. If the cloud had a mascot, we’re sure he’d approve. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https://www.channelpronetwork.com/download/podcast/channelpro-weekly-podcast-episode-145-security-

Think COVID-19 can’t make things much worse? Wait until people without access to a barber start showing up in big 70s-style mustaches again. That’s just one of the dangers Matt and Rich discuss this week with their guest host, cloud entrepreneur and consultant Jamison West. In an interview with Forrester analyst Jay McBain, they also explore the sobering potential impact of the coronavirus recession on the channel’s long-term future. That comes after a look at NetApp’s acquisition of CloudJumper, RapidFire Tools’ new work-from-home security assessment solution, and Tech Data’s bullish outlook on endpoint solutions, and before a discussion about the advantages of providing cloud solutions versus selling cloud products. Take a listen! And then, if you’re growing a mustache, please shave it off. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Wee

Matt’s from Chicago. Guest host Mike Bloomfield, of MSP Tekie Geek, is from New York. They have firm opinions about hot dogs. Rich, who is from Seattle (where they like their hot dogs slathered in cream cheese) wisely steers clear of this debate, but joins in the conversation about ID Agent’s new identity and access management solution and ConnectWise’s strategy for weathering the COVID-19 crisis, not to mention interviews with Peter Melby of Greystone Technology about the MSP stimulus pledge initiative he’s spearheading and IoT Playbook podcast host Mark Smith about opportunities in the Internet of Things. Matt’s museum pick, by the way, is a brick with keys that was apparently once considered a laptop. No debate that it’s neither thin nor light. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/

E-cycling. Coaching. If you’re doing them the way Matt, Rich, and guest host Scott Beck, of Canadian MSP BeckTek, recommend there should be no sweating involved and no one in a track suit barking at you. Tune in to this week’s episode to get the lowdown not just on e-cycling used hardware and Tech Data’s free professional coaching program, but the latest financing offers from D&H and a new cloud/security suite from Zix and AppRiver. You’ll also hear a conversation with Dan Schiappa, chief product officer at security vendor Sophos, about coronavirus-inspired threat trends and the dangerous implications of TLS-encrypted malware. Don’t you dare miss a minute of it, or we’ll make you drop and give us 20. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU More here: https

It’s a whole new world, folks, and it just might be a great one too if you’re willing to rethink everything. This week’s guest host, Vertical Axion President Herman Pool, has some thoughts to share on that, plus the other topics Matt and Rich cover on this show: StorageCraft’s new affordably-priced BDR appliance, the new AI-powered proactive management tool from Unitrends, the importance for MSPs of delegating responsibility to techs rather than abdicating it, and the suddenly compelling use cases for Jabra’s Pana-Cast huddle room web cam. Then settle in for a thought-provoking conversation with Philip Vorobeychik, of Vertica Capital Partners, a private equity firm that invests in growth-stage software companies. That’s right, listeners, we finally get a chance to discuss private equity with someone who works in the field, and believe the result adds clarity to a timely subject. There’s also some talk about how hard connecting PCs to TVs used to be without special tech. If that sounds strange to you, you’re m

Ah, pie. Could there be a better treat in stressful times? We won’t claim it’s a substitute, but this week’s episode featuring guest host and MSP Ed Correia of Sagacent Technologies is a close-ish second. Grab a seat and listen in as Ed talks with Matt and Rich about what his company is doing to support customers during the coronavirus pandemic and prepare for tough economic times. He’ll also join in the conversation about recent “partner stimulus” measures from Lenovo and HP, Lenovo’s new data center partner program, and the new dark web monitoring option for Spanning’s Office 365 backup solution. Don’t miss the interview segment with consultant Rex Frank of Sea-Level Operations about grooming your next generation of leaders either. It’s smart advice a la mode! (Guess we're still stuck on pie). Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro

Stuck at home these days? Matt, Rich, and guest host Dave Sobel, a former MSP and vendor exec who is now host of the Business of Tech podcast, have some stimulating infotainment for you about Ingram Micro’s new coronavirus-inspired finance programs, D&H’s behind-the-scenes efforts to help channel pros triage urgent client needs, and some interesting new security software and printers from HP. Then comes a thought-provoking conversation about the developing effort in Louisiana to regulate MSPs and MSSPs and what it portends for the industry as a whole, and a guest interview with attorney Bradley Gross about important legal issues to consider as you help your clients cope with the COVID-19 crisis. As for the steak and valium, you’ve earned both by now, but they’re actually meant for the neighbor’s dog. You’ll understand why after you listen. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/m

Hmm, wonder what topic Matt, Rich, and guest host Mike Semel, of Semel Consulting, will talk about this week. Surprise! It’s the Coronavirus outbreak, and the challenges of coping with remote work generally and security specifically these days, a subject they get into in detail with interview guest Richard Stiennon, of security consultancy IT-Harvest. They also discuss the pros and cons of rotating passwords, getting your business right for a sale, and Kaseya Compliance Manager’s new no-wait cyber insurance integration. Hat tip on that last story to Ned Ryerson! Remember folks, if you have cyber insurance, you could always use a little more. Am I right or am I right? Subscribe to ChannelPro Weekly! Topics and Related Links Mentioned:  In the Age of COVID-19, Paul Nebb is an “IT First Responder” Tekie Geek Taking a Proactive Approach to COVID-19 for Customers Kaseya Adds No-Wait Cyber Insurance to Compliance Manager Letting Password Expirations Expire M&A the Right Way, Part 1: Your Pre-Sale Checklist Ric

Breakfast! It’s the most important meal of the day. Especially if you’re Matt and Rich, and you’ve got plenty of hot IT topics to discuss with guest host Bob Nitrio, CEO of Ranvest Associates. Items on the menu today include HPE’s compact new micro-server for SMBs, Nerdio’s new Windows Virtual Desktop deployment and administration system, WatchGuard’s acquisition of Panda Security, and Axcient’s new backup protection technology. There’s also some talk about Kaseya’s campaign to drive awareness of its IT Complete suite for MSPs and the trend toward security vendors using two-S MSSPs as a distribution vehicle for reaching one-S MSP. Don’t miss Bob’s story about the famous drummer he played with in high school either. Like the rest of the show, it’s crunchy goodness from start to finish! Topics and Related Links Mentioned:  HPE Unveils Compact Micro Server for SMBs and Small Business Solutions  Nerdio Launches Windows Virtual Desktop Deployment and Management Tool  WatchGuard Buys Panda Security Axcient Unveil

Not easy to get clients to read your emails, is it? Maybe referencing this week’s episode will do the trick. It includes a discussion by Matt, Rich, and guest host Joshua Liberman about plans for a unified Carbonite/Webroot partner program, the new NIST Cyber Security Framework module for Kaseya Compliance Manager, and the out-of-band management capabilities for Intel vPro devices recently added to Datto RMM. Not enough? There’s also a conversation between Rich and WatchGuard CTO Corey Nachreiner about security, recorded during a pedicab ride at this week’s RSA Conference in San Francisco, and an interview with Jim Lippie of Kaseya about what the rise of regional and national MSPs means for smaller providers. Still not enough? I suppose there’s always bikinis and bullet points. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast

Easily distracted by the latest…anything, channel pros? Join the crowd. As guest host and MSP Vince Tinnirello of Anchor Network Solutions observes, IT providers have a tendency to glom onto whatever’s new, bright, and shiny. You’ll also hear him join in the conversation about cloud exec Renee Bergeron leaving Ingram Micro, Sophos and Untangle introducing new next-gen firewalls, the ChannelPro 2020 State of the Channel survey, and the benefits as well as challenges of offering co-managed IT services. And all of that is in addition to an in-depth interview with Alex Hoff, chief product officer of Auvik, about the increasing diversity of network vendors that MSPs must support these days, how it affects their bottom line, and what they should do about it. It’s an important topic that you’ll…hey, look. A squirrel! Subscribe to ChannelPro Weekly! Topics and Related Links Mentioned: Renee Bergeron to Leave Ingram Micro Sophos Adds High-Speed TLS Traffic Inspection to XG Firewall Untangle Ships Updated NG Firewall w