Channelpro Weekly Podcast

Mmmm, nothing beats the intoxicating aroma of good salesmanship. Listen to Matt, Rich, guest host Lisa Shorr (of Secure Future Tech Solutions and Shorr Success) speak with sales expert Keith Lubner (of Sales Gravy), and you’ll see what we mean. Don’t miss out on the conversation about ID Agent turning its security awareness training tool into a standalone product, Sophos breaking into zero-trust network access, and Lenovo’s high-performance computing-as-a-service offering either, not to mention Lisa’s recent article on running your business with emotional intelligence. Smells like good stuff to us! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-

Nothing says old school cool quite like a Rolodex. Just ask Matt, Rich, and guest host Esteban Blanco, of Blanco I.T. But first, ask them about Datto buying EDR vendor Infocyte, the new education PCs from HP, and predictions for IT in 2022, because they have lots to say about all that and more. Then they’re joined by Rex Frank, vice president of academy at Pax8, to discuss the importance of building plans for what you’ll do after an exit into your exit plan, to avoid emotional and financial stress. If you’re old enough to know what a Rolodex is, or maybe even own one, you need to hear this conversation. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-

The forecast for this episode? Continuing business-building insights and information with pockets of fun. That’s courtesy of Matt, Rich, and returning guest host Dave Seibert, of channel pro IT Innovators and the SMB TechFest event series. Together, they discuss leadership changes at Ingram Micro, a first-ever line of network switches from Sophos, new vulnerability management functionality for Log4j from Nodeware, and the secrets of successful social media marketing. Then they’re joined by Justin Gilbert of Zix for an informative conversation about Microsoft’s New Commerce Experience and its implications for members of the Cloud Solution Provider program. Arguably not the most fun topic, but definitely timely. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://ope

Not eager to work in the office again? We know something that might change your mind. We also know that you’ll enjoy listening in as Matt, Rich, and guest host Nancy Sabino, of Synetek Solutions, discuss Nerdio’s new Azure Virtual Desktop continuity features, why AWS users probably wish they had something like that this week, new SD-WAN and SASE services from Aryaka and Aruba, and new email security plans from Barracuda. That’s all followed by a conversation with Amy De Salvatore, vice president of business development and strategic alliances at security-focused venture capital firm NightDragon, about the security market, the keys to strong relationships between security vendors and security partners, and more. Sweet! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: htt

Bring your own…pitchfork? Poodle? Pompadour? You’ll just have to listen to this week’s show to find out. Luckily for you, you’ll also hear Matt, Rich, and returning guest host Rory Sanchez, of True Digital Security, discuss the new stand-alone small business edition of Microsoft Teams, Poly’s desk phone trade-in program, research from Auvik revealing the future of SMB networking, and evidence from Sophos and Trend Micro that security vendors are all-in on cloud. Then your hosts are joined by Mark Kirstein, vice president of customer success at Cosant Cyber Security, to sort through the government’s recently introduced CMMC 2.0 guidelines. You’ll want to bring your own pen for that part of the show, to take notes. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://

If you’re into tube steak and sports, this is the episode for you. You’ll like it if you’re just into managed services too, because Matt, Rich, and returning guest host Scott Beck, of BeckTek, have plenty to say about the new billing reconciliation solution from Gradient MSP, the new digital maturity scoring and data asset management offerings from ScalePad, and the addition of endpoints to Liongard’s “unified visibility” platform. Then your hosts are joined by Forrester analyst Jay McBain for a thought-provoking look at the top 10 “uber-trends” affecting the SMB channel. You’ll find it WAY more nourishing than any hot dog you’ve eaten. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazo

Ready to automate and accelerate as-a-service solutions? Well then, gentlemen (and ladies), you know what to do. So does Ingram Micro, as Matt and Rich discuss with co-host Seana Fippin, of MSP Red Box Business Solutions, who also chimes in on the new platform and RMM solution ConnectWise introduced this week, OpenText buying Zix, and how to hold effective virtual meetings at a hybrid workplace. Want more? With private equity firms snapping up MSPs left and right, you will not want to miss the conversation Matt and Rich have with Abe Garver of M&A specialist FOCUS Investment Banking and Willis Cantey of MSP Cantey Tech Consulting about where the M&A landscape stands today and what that means for you. Start your engines indeed, channel pros. Matt and Rich join Seana in dedicating this episode of ChannelPro Weekly to Seana’s sister Chris, who’s battling a serious illness. Our thoughts and best wishes are with you, Chris! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channel

How much money are you making on wiffy these days? I mean, I assume you’re in the wiffy market. It’s huge! Take it from Matt, Rich, and this week’s guest host, Paco Lebron, of MSP ProdigyTeks and the MSP Unplugged podcast. In addition to the world’s burgeoning demand for wiffy, they discuss Atera’s new AI-powered RMM automation functionality, the latest addition to WatchGuard’s centralized cloud management interface, and some research data from MicroAge suggesting a lot of MSPs are doing a poor job of communicating with their clients. Then your three hosts are joined by MJ Shoer of CompTIA to discuss the role ISAOs, like CompTIA’s cybersecurity ISAO, play in leveling the playing field against threat actors. You’ll thank your wiffy for letting you listen in! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAh

Feel free to tackle only simple challenges, channel pros. Just don’t expect to make much at it. Take it from this week’s guest host, podcaster and industry analyst Dave Sobel, it’s the hard stuff that produces big money. Dave, Matt, and Rich have plenty to say about that topic, as well as the news from Acronis’s CyberFit Summit, and Dave has a few thoughts to share about Kaseya’s efforts to harden its software against future breaches too. Then your three hosts are joined by interview guest Larry Walsh, of Channelnomics, for a can’t-miss conversation about the meaning and importance of customer experience in managed services. It’s a tough but essential thing for MSPs to master, but then you didn’t expect this running an IT business stuff to be easy, did you? Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAh

Everyone else is working from home these days. Why not The King? You know who’s not working from home this week? Rich Freeman. He’s in Las Vegas for Kaseya’s ConnectIT conference and has plenty of news from Kaseya to share. He and Matt also discuss HP’s big new collaboration and conferencing portfolio as well as the challenges and pleasures of running a tech business with your spouse. Then comes the really good stuff: A discussion with managed services legend and consultant Gary Pica, live from the (somewhat noisy) Kaseya ConnectIT expo hall, about how the keys to prospering as an MSP have changed since the start of the pandemic. Thank you, Gary. Thank you very much. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Am

Security takes multiple layers, even when the threat you’re securing against is walking, dead, and hungry for brains. Take it from MSP and security pro Charles Henson, of Nashville Computer, who joins Matt and Rich this week to discuss Datto’s SaaS Defense product, MSP360’s flat-rate Amazon S3 backup storage, takeaways from the recent Bandwidth.com DDoS incident, and how to profit from helping businesses complete security questionnaires. That’s all followed by expert advice on brand building and lead generation from Jennifer Anaya, Ingram Micro’s senior vice president of marketing. Warning: she’ll make your brain bigger and therefore even more tempting to zombies. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazo

If there’s one thing channel pros serious about growth have in common, its killer penguin investigations. At least we think that’s what they’re all tracking on their dashboards. Maybe Ken Pecot, COO of The 20, can set us all straight on that. He certainly shared plenty of valuable insights on operational excellence with Matt, Rich, and guest host Will Foret, a member of The 20 and president of Spot Migration, who also discussed the new cloud/XDR integration from Sophos and the damaging DDoS strike on upstream VoIP carrier Bandwidth.com. There’s nothing cute and penguin-like about that topic, we’re afraid. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d

Crank up the party music, people! Hard as it is to believe, ChannelPro Weekly has turned 200. Episodes, that is, and with them to celebrate with Matt and Rich is guest host Zac Cramer, of managed service provider IT Assurance. Together, the three of them discuss the new ticketing system from NinjaRMM, HP’s customer intelligence platform, and the decision at SaaS Alerts to sell a stake in the company to its MSP partners. That’s followed by a do-not-miss interview with penetration tester and white-hat hacker James Carroll, of Secure Network Technologies, about the creative (and frankly terrifying) ways that black hats compromise you and your customers. Last but not least, stay tuned for a celebratory, anniversary-themed game of Five Questions in which former guest hosts ask the questions for a change, and Matt and Rich do the answering. It’s high-volume fun! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.

SASE solutions are selling like hotcakes these days, but the reason why may surprise you. Let Matt, Rich, and guest host Angela Hogaboom, director of assessment services at managed security provider RSI, explain it to you, along with the story behind Datto shipping an Azure Continuity solution, Cytracom buying OmniNet, and Barracuda making three (count ‘em) announcements in one busy day. Then listen in as your hosts discuss Datto’s latest Global State of the MSP research with Senior Vice President of Business Development Rob Rae, who as far as we know buys all his own stamps. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro

If you’re not familiar with the Levono brand, don’t worry. The same is true for pretty much everyone but this week’s guest host Rayanne Buchianico, of ABC Solutions, the PSA Impact podcast, and M&A consultancy Sell My MSP. We’re guessing you are familiar with Lenovo, though, and will therefore be interested to hear Rayanne, Matt, and Rich discuss that company’s new as-a-service strategy and Windows 11 laptops, not to mention RMM/PSA newcomer SuperOps.ai, Zoom’s surprisingly robust partner program, and the challenges of controlling Teams data sprawl. Then comes a conversation with Karl Palachuk, executive director of the recently formed National Society of IT Service Providers, about managed services legislation and professional standards for MSPs. He doesn’t endearingly mispronounce the names of any hardware makers like Rayanne’s mom, but he’s well worth listening to anyway. Subscribe to ChannelPro Weekly! Topics and Related Links Mentioned: The National Society of IT Service Providers New Membership Gr

Don’t settle for the small fries, people. Real entrepreneurs, like this week’s guest host, Sitima Fowler of Iconic IT, put in the work to enjoy a large fries lifestyle. You’ll hear all about it on this week’s show, too, along with what she, Matt, and Rich have to say about Ingram Micro’s cloud revenue management tool, Pulseway’s automated self-serve client portal, best practices for social media marketing, and building profitable cloud service bundles. That’s followed by a conversation with John Pagliuca, president and CEO of N-able, about what that company’s recent spinoff from SolarWinds means for its partners, where it plans to invest going forward (hint: security is a big part of it), and how answering to investors (including big-time private equity firms) will influence it. Warning: If you like french fries, you’re going to be very hungry by the end of this episode. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: ht

Famed business consultant Erick Simpson of ErickSimpson.com takes the reigns as guest co-host alongside Matt while Rich gets a little R&R. Together they take a look at Barracuda's newest RMM integration with Microsoft Defender, Bitdefender's apparent penchant for breaking the rules with their partner program, some opportunities for channel pros in CMMC, a new way to look at Microsoft 365 from a security perspective, and the ever expanding importance and responsibilities of help desk. Then sit back for a little fun while Matt puts Erick's knowledge of IT acronyms to the test... on what they mean in other industries. What's that P in PSU mean, for example? We'll give you a hint. It rhymes with 'mediatric'. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music

Your regular hosts are joined this week by marketing-savvy MSP Ed Correia, of Sagacent Technologies, marketing-savvy consultant (and ID Agent founder) Kevin Lancaster, of The Venture Mentor, and marketing expert (and former Kaseya exec) Matt Solomon, of Channel Halo. So you know you’re going to get some rock-solid marketing advice. We won’t spoil their best suggestion, but (hint, hint) it’ll make your feet happy. You’ll be happy too as you listen in on the conversation about the hiring crunch in IT, ChannelPro’s annual Readers’ Choice Awards, and the challenges of cold calling. There’s lots of good stuff on social media marketing, presentation skills, and more as well. Just make sure you’re not the last one in the channel to put your logo where athlete’s foot spreads. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: http

If you like extended detection and response (XDR) solutions, you’ll probably like extra extra extended detection and response solutions even more. You’ll also probably enjoy hearing Matt, Rich, and guest host Bruce McCully, of Galactic Advisors, discuss the new XDR technologies from Sophos, the new file sync and share software from Acronis, and the new reporting and billing reconciliation software from ConnectWise. Want more to like? There’s also a conversation with George Hope, Hewlett Packard Enterprise’s worldwide channel chief, and a chat about Bruce’s recently published book, Level Up: The Ultimate MSP Roadmap For Security, Operations And Profitability. Just don’t search “XXXDR” on Google, unless you’re prepared from some results you might NOT like. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spoti

Want to name some chickens? Here’s your chance, along with an equally enticing opportunity to hear what Matt, Rich, and guest host Eric Long, of TeraCloud, have to say about the new National Society of IT Service Providers and its mission to shape forthcoming MSP regulations, N-able going solo and public, and metrics that matter for IT business owners. All of that’s in addition to a conversation with ConnectWise’s Arlin Sorensen about peer groups and a visit to Eric’s chicken coop. And no kidding, folks, please suggest names for the youngest additions to the flock. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Play Podcasts: https://play.google.com/music/m/Igodza5l63vd5w5mdybtpq2cr7e?t=ChannelPro_Weekly_Podcast Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/d