Channelpro Weekly Podcast

Lori Hardtke didn't want to be mired in day-to-day operations of her business, so she made sure to set her team up for success. The Hawaii resident chats with ChannelPro Tech Editor Matt Whitlock a little bit about her latest passion project, the Profit Builder Blueprint business coaching endeavor, practical steps she took to streamline her business operations, the importance of documentation, and more! Links mentioned in this episode: The Profit Builder Blueprint website - http://profitfirst4msps.com/ Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro LIVE: Charlotte on Sept. 9-10 in North Carolina - https://events.channelpronetwork.com/2024-channelpro-live-charlotte?utm=cpw ChannelPro Product Round-up: Achieving Sky High Customer Satisfaction With AI, a virtual event on Sept. 17 - https://events.channelpronetwork.com/channelpro-product-round-achieving-sky-high-customer-satisfaction-ai?utm=cpw ChannelPro LIVE: Dallas on Oct. 9-10 in Texas - https://events.channelprone

"Chief Nerd" Chris Barber insists that networking is critical to building a successful MSP. It's important to get out there and show them a side of you they won't forget. Like he tells ChannelPro Tech Editor Matt Whitlock, Barber is "kind of a cartoon character," but people remember him. The pair discuss how joining organizations — from local chambers of commerce to groups specific to the industry, like the National Society of IT Service Providers — can be a game changer for MSPs, how these memberships can result in not just new clients but leads for even more, and how these connections can make a difference in buying decisions. There are plenty of insights in this episode that you won't want to miss! Links mentioned in this episode: Barber on LinkedIn - https://www.linkedin.com/in/christopherjbarber/ How MSPs Can Leverage MDR to Expand Their Security Business - https://www.channelpronetwork.com/2024/07/18/how-msps-can-leverage-mdr-to-expand-their-security-business/?utm=cpw 5 Creative Ways MSPs Can Uncover Ne

What does it take for MSPs to get to good? If you Paco Lebron, it’s all about automation. Join Lebron as he sits down with ChannelPro Tech Editor Matt Whitlock for a rousing discussion on how automation can make a difference for MSPs who are struggling with standardization and repetitive tasks. They also chat about how to get past common challenges when trying to integrate AI and automation, how to enhance cybersecurity measures, and Lebron — who is an established podcaster himself — shares his 1% strategy. Tune in to learn what that’s all about and more! Links mentioned in this episode: Paco's MSP Unplugged podcast - https://www.mspunplugged.com/ Lebron on LinkedIn - https://www.linkedin.com/in/pacolebron/ TechCon Unplugged - https://techconunplugged.com/ 7 Essential Marketing Tips for MSPs to Master Online Success - https://www.channelpronetwork.com/2024/07/16/7-essential-marketing-tips-for-msps-to-master-online-success/ AI and the MSP: Friend, Foe, or Frenemy? - https://www.channelpronetwork.com/2024/07/16

Angela Hogaboom doesn't play around when it comes to security. The cybersecurity sentinel joins Tech Editor Matt Whitlock for a spirited conversation about her newest venture, Cyber Compliance Group. Hogaboom — who reveals that she went back to school after winning a bet — talks about her new "sensory-oriented" security firm's white-label partner program and answers three questions in rapid-fire format. Plus, she gives us a preview of the cool hacker standoff she will be part of in the upcoming ChannelPro DEFEND conference. You won't want to miss this episode! Links mentioned in this episode: Angela Hogaboom on LinkedIn - https://www.linkedin.com/in/angelahogaboom/   cybercompliancegroup.com - https://www.cybercompliancegroup.com/ 5 Tech Companies Aim for Channel Dominance. Read Their Powerful Pitches to MSPs. - https://www.channelpronetwork.com/2024/07/09/5-tech-companies-aim-for-channel-dominance-read-their-powerful-pitches-to-msps/?utm=cpw Next Generation of Cybersecurity Talent: Locked Out and Left Behind

Plan, plan, plan! That’s the key when it comes to getting through an M&A unscathed, according to MSP accounting expert Rayanne Buchianico. The M&A maven hangs out with Tech Editor Matt Whitlock to discuss some tips to maximize your valuation, minimize liabilities, and she drops some surprising facts — including that not everyone is motivated by money (who knew?). Plus, she offers tips on how to manage a situation that feels like it’s spiraling into a “business divorce” and answers three questions in rapid-fire format. So, sit down, have a cup of coffee, and soak up some great advice on ensuring your deals don’t go South! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: Learn more about ABC Solutions ChannelPro DEFEND Conference Heads to NJ, Promises to Lift Cybersecurity and Profitability of MSPs  How Browser Extensions Are Igniting the SaaS Data Protection Problem — and How You Can

It isn’t often that MSPs WANT to hear from someone described as an “insurance dork” but Joseph Brunsman is the exception. The liability guru and former naval officer joins Tech Editor Matt Whitlock to chat about what MSPs need to do to avoid compliance traps. Brunsman shares what’s happening in the world of MSP regulations right now, shares suggestions on how not to get burned — with the “million-dollar MSP lawsuit” as an example — and he answers three questions in rapid-fire format. And along with all those nuggets of wisdom, he reveals a childhood cringe moment: When his grandmother took him to a matinee show of the first “Austin Powers” movie. In her defense, she had no idea what it was about. “Throw me a friggin’ bone here!” Links mentioned in this episode: Brunsman’s most popular YouTube video on the million-dollar MSP lawsuit. - https://youtu.be/7reZYdTmjhs Brunsman’s YouTube channel, and on LinkedIn. - https://www.youtube.com/@JosephBrunsman/featured, https://www.linkedin.com/in/josephbrunsman/ Brunsma

Curious about “repeatability in AI?” In this latest episode of ChannelPro Weekly, Parisella hangs out with Tech Editor Matt Whitlock. Parisella offers tips on the easy, low-hanging fruit that will lead MSPs to profit from AI, how he’s involved in the first-ever Coney Island ComicCon, and he answers three questions in rapid-fire format. If you’re on the fence about AI, this episode may sway you in the right direction! Links mentioned in this episode: Parisella on LinkedIn MSP Franchising: How to Determine If It’s Right for You Navigating Deepfake Threats: 5 Ways MSPs Can Counter Misuse Kaspersky Statement on the U.S. Commerce Department Determination TRENDING: 4 Companies Join Pax8 Marketplace, Offering Solutions, Automation, More Join us at our upcoming ChannelPro Network events, free for qualified attendees: ChannelPro Deep Dive: Strategies on Selling Cybersecurity Services on July 17 ChannelPro Defend East on Aug. 7-8 in Iselin, NJ ChannelPro Defend West, Nov. 12-13, in the Los Angeles area. Use promo

Business consumes most MSPs’ thought processes throughout the day, but sometimes you just need to vent — and The Tech Degenerates get that. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock chats with the group’s leaders Henry Timm and Dawn Sizer, both successful MSPs themselves. They share what draws people to the group, some of the topics broached on the Discord groups — ranging from the latest tech gadgets to managing daily stresses to what’s happening in members’ personal lives — and a little bit about themselves. It’s a show any degenerate, uh, tech enthusiast, won’t want to miss. Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: The Tech Degenerates Sizer on LinkedIn Timm on LinkedIn Introducing ChannelPro’s Top 20 MSPs for 2024 ChannelPro’s Top 24 Profit-driving Solutions for MSPs Usage-Based Pricing: Pia Introduces New Model for aiDesk in Exclusive Interview M

How many qubits does it take to render all encryption useless? In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock is joined by Philip de Souza of Aurora to ponder that very question as they chat about quantum computing - why we need to start having the quantum conversation, where quantum computing is today, where it will be in 5-10 years, and the impact it will have on both security and MSPs. Plus, Philip details a recent trip to India complete with a "pants on fire" moment... and no, he's not a liar! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: OpenText Cybersecurity MSP/MSSP Survey Finds Customers Seek AI-led Comprehensive Security Expertise Pax8 Launches New Security Program The Human Firewall: How MSPs Can Train Employees to be the 1st Line of Defense Rising Demand and Evolving Expectations: Top MSP Trends to Watch Deepfakes + Generative AI = Major Problems f

With great power comes great responsibility — except for being good at trivia. In this latest episode of ChannelPro Weekly, Tech Editor Matt Whitlock assembles with Mike Bloomfield, “President Geek” of Staten Island-based Tekie Geek. They discuss how Bloomfield grew Tekie Geek from a solo MSP to a band of “IT Superheroes of Cybersecurity,” along with how the three “Cs” — clients, community, and culture — created a foundation for his company. Plus, Bloomfield shares his top pick for New Jersey dining, a prelude to ChannelPro Defend East this summer, and see how he fares when it comes to geek culture trivia as he impresses with the Sidious Revelation. We can do this all day! Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Links mentioned in this episode: ChannelPro LIVE: Baltimore Builds MSP Relationships, AI Wows Them Deepfakes + Generative AI = Major Problems for Business Verizon’s Strategic Vision for MSPs: A Conversat

Believe it or not, this is the second straight episode with a reference to popular '80s flick, "The Goonies!" Matt Whitlock sits down with the new members of ChannelPro's editorial team: Jonathan Browning and Anjali Fluker. They talk about their career backgrounds, their vision for ChannelPro, what they've been hearing at big industry events, and have some fun sharing the cartoons they grew up with and favorite 1980s movies. "DuckTales," anyone? Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Index: Guest introductions: 01:12 ChannelPro MSP Advisory Board: 16:45 Part 2: 27:45 News and Events: 39:10 Links mentioned in this episode: MSPs React to Comprehensive, Aggressively Priced Kaseya 365 What to Expect at ChannelPro's Event Next Week Join us at our upcoming ChannelPro Network event, free for qualified attendees: ChannelPro LIVE: Baltimore, May 15-16 at the DoubleTree by Hilton Baltimore North Pikesville. Channel

Ready for some nautical talk? Author, public speaker and Mr. Culture Manuel Palachuk, who described himself as a "pirate who just turned 60," hangs out with ChannelPro's own Matt Whitlock to share insights on his four cornerstones of culture for all organizations. They also talk about Palachuk's soon-to-be-released second book, and getting his sailboat seaworthy, er, gulfworthy — which even involved him learning how to weld stainless steel. Plus, don't miss Manuel's AI Tip of the Week (Spoiler alert: It makes a connection between leadership, the 1980s cult classic movie "The Goonies," and Marvel warlord Thanos. You get bonus points if you know the connection between those last two things!). Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com.   Show Information: Episode: #260 Title: My Condo on Mars Duration: 52:14 File size: 36.4MB Host: Matt Whitlock, technology editor, ChannelPro Guest: Manuel Palachuk, owner/president, Manu

It's true! Your eyes are not deceiving you, loyal listeners and new friends, ChannelPro Weekly is back! After quite a hiatus and some big changes behind the scenes, we are pleased to present our first ChannelPro podcast episode of 2024. Our Tech Guru and host Matt Whitlock is joined by a special guest, podcaster extraordinaire and self-proclaimed news junkie Dave Sobel of MSP Radio fame. Sobel offers advice on how MSPs can filter out the noise and zero in on the news that truly matters to them, what's the deal with all the industry layoffs, and they share their "museum" items — tech pieces worth showing off. Subscribe to ChannelPro Weekly! Look for us in your favorite podcast app. More subscription options here: channelproweekly.libsyn.com. Show Information: Episode #: 259 Title: Avalanche of Cash Duration: 44:07 File size: 30.8MB Host: Matt Whitlock, technology editor, ChannelPro Guest: Dave Sobel, owner, MSP Radio Links mentioned in this episode: Copilot for Microsoft 365 is Here, and it's a Golden Oppo

Can it be true? After 16 wonderful years, Rich is stepping down from his day-to-day duties at ChannelPro, and therefore as co-host of this podcast. To mark the occasion, Matt and Rich invite their colleagues Michael Siggins, Colleen Frye, and Joel Zaidspiner to tell you exactly what they REALLY think of Rich, not to mention the many ways he’s impacted ChannelPro. You’ll also learn a little about what the future holds for him and this show. Nothing but seeds of goodness for all concerned! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/ChannelPro-Weekly-Podcast More here: https://www.channelpronetwork.com/download/podcast/channelpro-

There’s just no stopping that guy, is there? Sigh. In any event, Matt, Rich, and returning guest host Bob Coppedge, of managed services provider Simplex-IT(link is external), aren’t about to let that prevent them from diving into the new cyber insurance pact between Sophos and Cowbell Cyber, the upgraded endpoint protection solutions Sophos released recently, or the first Dynabook laptops to sport 13th Gen Intel processors. Then they’re joined by Eric Kokonas, head of MDR product marketing at Sophos, for a look at why MDR adoption is climbing fast and how MSPs should employ it. Great stuff no matter how insistently you-know-who keeps going at it. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://m

Juicers easily squeeze out every last drop for your breakfast OJ. Unfortunately, there's no machine for squeezing out every last drop of margin from your solutions, but you'll get some sound ideas on how to do just that when you hear Matt, Colleen Frye, and Reilly Scull of Macktez discuss JumpCloud's solution for identity transformation and tackle what it takes to build an MRR service around smart home sensors. Plus, nominations are open for the fifth annual Cecilia Galvin Scholarship and SANS Institute's new partnership Google to launch the SANS Cloud Diversity Academy (SCDA). Then stick around for an insightful guest interview with JumpCloud's Antoine Jebara, Co-Founder and General Manager, MSP Channel, as they dive deeper into identity transformation and how an Open Directory Platform helps solve some of the most pressing IT needs - all while squeezing out a few extra dollars in profit. Big thanks to JumpCloud for sponsoring this special edition episode of ChannelPro Weekly! To learn how to grow your busin

If you’re not behind bars when you see this, things could be worse. But things are about to get better in a hurry once you hear Matt, Rich, and guest host Henry Timm, of Phantom Technology Solutions, discuss two new enterprise-grade firewalls that Sophos says could be right for SMBs too, why Mac management is a profit-booster many MSPs ignore, and ChannelPro’s Vendors on the Vanguard list for 2023. Then they’re joined by sales and marketing guru and channel legend Janet Schijns, of JS Group, to discuss the secrets to getting better ROI from your vendor relationships. It’s like a get out of jail free card for anyone who’s ever been frustrated by the companies they buy from. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLS

Oh, Florida Man. Will you ever cease to amuse us with your zany antics? Actually, we know two Florida men who you’re wise to take seriously. One is Matt Rose, co-founder and director of technology services at Tech Rage IT, who joins Matt and Rich this week to talk about ConnectWise’s AI-based automated scripting tool, Kaseya’s forecast for the year ahead, and why cyber liability just might be your new best friend. The other Florida man you don’t want to miss is the always insightful Jay McBain, chief analyst for global channels at Canalys, who joins the conversation to explain how current economic trends are impacting vendors and their partners, and why everyone in the channel is living in “the decade of the ecosystem.” Crazy! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spo

We asked ChatGPT to suggest a show title inspired by Dr. Seuss, and this is what it came up with. Actually, we’re responsible for the name, and its inspiration will become clear enough after you’ve listened to Matt, Rich, and returning guest host Jamison West, of ConnectStrat and TimeZest, discuss the new unified Kaseya and Datto partner program, Rob Rae’s new gig with Pax8, ScalePad’s latest vendor acquisition, and the secrets to identifying and avoiding burnout. Don’t miss this week’s interview either, in which Emma Werth of Cowbell Cyber provides a look at the cyberinsurance market from an insurer’s point of view. It’s an insightful conversation worth enjoying over a plate of green eggs and ham. Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.co

Ride ‘em, channel pros! It’s time to join Matt, Rich, and guest host Neil Medwed, of big-time managed services provider Meriplex, as they roundup the lowdown on Datto’s latest network products, Craig Fulton’s departure from ConnectWise, managing Azure environments, and closing the IT skills gap. Then do NOT miss the interview that follows with David Jordan, Americas CFO of TD SYNNEX, about putting the private equity “playbook” to work for your business without selling to private equity. It’s a fascinating look at sophisticated finance options you may not know about but should. Giddyap! Subscribe to ChannelPro Weekly! iTunes: https://itunes.apple.com/us/podcast/channelpro-weekly-podcast/id1095568582?mt=2 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9jaGFubmVscHJvd2Vla2x5LmxpYnN5bi5jb20vcnNz?sa=X&ved=2ahUKEwjq-N3UvNHyAhVWPs0KHYdTDmkQ9sEGegQIARAF Spotify: https://open.spotify.com/show/7hWuOWbrIcwtrK6UJLSHvU Amazon Music: https://music.amazon.com/podcasts/a1d93194-a5f3-46d8-b625-abdc0ba032f1/