The Sales Evangelist: Sales Training|Speaking|Business Marketing|Donald Kelly

The pushy salesperson is still the preemptive perception many people think of when they think of salespeople, but in today’s world, that image is no longer accurate. Instead, closing a sale is best accomplished by overcoming objections by selling with a servant’s heart. In today’s episode of The Sales Evangelist, Donald is joined by Jim Doyle to discuss why this is so important. What exactly is the term “selling with a servant’s heart?” It is being obsessed with the customer outcome. It’s more than a win-win because if it’s right for the customer, it’s right. A short term might not be in the seller’s best interest if it means the customer wins in the long term. You’re here to serve, not to sell.  This should be the default mentality of salespeople. As you embrace it, you’ll see more success with this mentality. A servant’s heart can help overcome objections. One of his book chapters is, “ask a million questions.” Salespeople are taught to answer questions without focusing on uncovering the seller’s needs.