The Top Entrepreneurs In Money, Marketing, Business And Life

Olivier Pailhes, the CEO of Aircall.io, an app that lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on existing devices. Listen as Nathan and Olivier discuss the importance of clearly outlining equity splits, and the importance of starting a business at young rather than old age. Time Stamped Show Notes:01:01 – Nathan’s introduction 01:23 – Welcoming Olivier to the show01:29 – Based in Paris01:42 – Worked for years in Strategy Consulting03:03 – What Aircall does04:57 – The conversation surrounding splitting equity06:19 – How much of the business Olivier still owns06:35 – Aircall charges per month and per seat07:08 – 2015 revenue08:08 – Finding new customers09:10 – The average customer pays $100 per month09:27 – Talking gross retention10:40 – Negative churn11:12 – Customer acquisition cost 13:01 – Sales Call Center is only 6 people15:00 – Aircall’s main goal is to secure a few HUGE customers15:40 – Want to grow revenue number by 5x per