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Sinopse

In this Minisode Monday, David Burkus, author of Under New Management: How Leading Organizations Are Upending Business as Usual, joins us to talk about a better alternative to the compliment sandwich -- that annoying phenomenon where "constructive criticism" (aka something negative) is given between two compliments as a way to cushion the blow. The Cheat Sheet: The recipe for a compliment sandwich: Hey! You're great! | something terrible about you or something you've done that you don't want to hear | But you're still really great! This is designed to cushion the blow of criticism by buffering bad news between two bits of good news. The problem: it's disingenuous and psychologically confusing. What is the person being served a compliment sandwich supposed do with the information presented? In an office setting, for instance, they may well wonder if they're being promoted or fired when the boss offers them this sandwich most unsavory. David recommends this alternative to the compliment sandwich (courtesy of P