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Jonathan Raymond (@jonathanraymond) is the owner of management training startup Refound and author of Good Authority: How to Become the Leader Your Team Is Waiting For. The Cheat Sheet: What's the real purpose of a business? Why should a business owner or manager treat employees with the same respect afforded to the most valuable customers? Understand why getting rid of old, inherited beliefs about being in an authority position are critical to becoming the kind of leader people want to work for. How can countless microbehaviors among members of a workforce add up to negatively influence a company's culture, and what can we do to address them? Are you a Friend, a Fighter, or a Fixer? Learn to identify your own leadership archetype and work with its strengths and weaknesses. And so much more... A gift from the heart is always worth giving -- like farm-to-table and artisan florist bouquets from bouqs.com. Art of Charm listeners enter promo code CHARM to get 20% off! Freshly dipped strawberries from Shari's Be